Why you need Voice Channels
Voice Channels allow you to define custom interaction between you and your business. A Voice Channel starts with a trigger pattern that Moni.ai listens to. After a user said that trigger pattern you define what happens visually using Node-Red. Doing that you have full control over the process and you can query databases, retrieve relevant information or call APIs and perform tasks.
How to build Voice Channels
VC can be built visually using Nodered on IBM Bluemix. Moni.ai can help you implement your requirements - just provide us with your contact details in the contact form. If you prefer you implement a Voice Channel yourself first step is to sign up IBM Bluemix and subscribe to one of the Moni.ai editions.